Last Updated: 4th June 2026
Introduction
VoltStone (“we”, “our”, or “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller
Business Name: Reza Sahami
Email: info@voltstone.uk
Telephone: 07404 556537
Information We Collect
We may collect and process the following information:
- Name
- Email address
- Telephone number
- Property address
- Details submitted through contact forms
- Service enquiries and booking information
- Payment information (where applicable)
- Website usage information through cookies and analytics
How We Collect Information
We collect information when you:
- Contact us through our website
- Request a quotation
- Book a service
- Call, email, or message us
- Subscribe to updates (if offered)
- Browse our website
Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
- Contract – to provide requested services
- Legitimate Interests – to operate and improve our business
- Legal Obligation – where required by law
- Consent – where you have given permission, such as for marketing communications
How We Use Your Information
- Respond to enquiries
- Provide quotations
- Deliver services
- Manage customer relationships
- Process payments
- Improve our website and services
- Comply with legal obligations
- Send marketing communications where consent has been provided
Sharing Your Information
We do not sell your personal data.
We may share information with:
- Professional advisers
- Payment service providers
- IT and website service providers
- Government authorities where legally required
All third parties are required to protect your information and process it lawfully.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and tax requirements.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the details below.
Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
You can manage cookie preferences through your browser settings.
Marketing Communications
We will only send marketing communications where you have consented to receive them or where permitted by law.
You may opt out at any time by contacting us or using the unsubscribe option included in communications.
International Transfers
We will ensure appropriate safeguards are in place if personal data is transferred outside the United Kingdom.
Complaints
If you are unhappy with how we handle your personal information, please contact us first so that we can address your concerns.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).
Contact Us
Business Name: VoltStone
Email:
info@voltstone.uk
Telephone: 07404 556537
If you have any questions about this Privacy Policy or how we process your personal information, please contact us using the details provided above.